Terms of Service
Last updated: November 21, 2024
1. Agreement to Terms
By accessing or using the SiteSide website (sitesidestudio.com) or engaging our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
SiteSide is a sole proprietorship operating in Alberta, Canada. These terms constitute a legally binding agreement between you and SiteSide.
2. Services
SiteSide provides web development, workflow automation, and AI integration services. Our services include but are not limited to:
- Custom website design and development
- Responsive web development
- Content management system implementation
- E-commerce solutions
- Search engine optimization (SEO)
- Website hosting and maintenance
- Workflow automation consulting and implementation
- AI chatbot development and integration
- Custom AI solutions
Specific services, deliverables, timelines, and fees will be outlined in individual project proposals or contracts.
3. Use of Website
You agree to use our website only for lawful purposes. You shall not:
- Use the website in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to any part of the website or its systems
- Transmit any malicious code, viruses, or harmful data
- Use automated systems to access the website without permission
- Impersonate any person or entity or misrepresent your affiliation
- Collect or harvest personal information from the website
4. Intellectual Property
Our Content
All content on this website, including text, graphics, logos, images, and software, is the property of SiteSide or its content suppliers and is protected by Canadian and international copyright laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.
Client Work
For client projects, intellectual property rights will be specified in individual project contracts. Generally, upon full payment, clients receive ownership of custom work created specifically for their project. We retain the right to use general techniques, knowledge, and non-confidential elements in future work.
5. Payment Terms
For services engaged:
- Payment terms will be specified in individual project proposals or contracts
- Deposits may be required before work begins
- Final payment is due upon project completion unless otherwise agreed
- Late payments may incur additional fees as specified in your contract
- All prices are in Canadian dollars unless otherwise stated
6. Project Modifications and Cancellations
Changes to project scope after agreement may affect timelines and costs. Any modifications must be agreed upon in writing. Cancellation terms, including any applicable fees, will be outlined in individual project contracts.
7. Warranties and Disclaimers
Website Disclaimer
This website and its content are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
Service Warranty
We warrant that our services will be performed in a professional and workmanlike manner. Specific warranties for deliverables will be outlined in individual project contracts. We do not guarantee specific results such as search engine rankings, traffic increases, or revenue growth, as these depend on many factors outside our control.
8. Limitation of Liability
To the maximum extent permitted by applicable law, SiteSide shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of our website or services.
Our total liability for any claims arising from our services shall not exceed the total amount paid by you for the specific service giving rise to the claim.
9. Indemnification
You agree to indemnify and hold harmless SiteSide from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of our website, violation of these terms, or infringement of any third-party rights.
10. Third-Party Services
Our services may integrate with or recommend third-party services (hosting providers, analytics tools, payment processors, etc.). We are not responsible for the terms, privacy practices, or performance of these third-party services. Your use of such services is subject to their respective terms and conditions.
11. Confidentiality
We treat all client information as confidential and will not disclose your business information to third parties without your consent, except as required by law. Any confidentiality agreements specific to your project will be outlined in individual contracts.
12. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein. Any disputes arising from these terms shall be resolved in the courts of Alberta, Canada.
13. Severability
If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
14. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website or services after any changes constitutes acceptance of the updated terms.
15. Contact Information
If you have any questions about these Terms of Service, please contact us at:
SiteSideEmail: hello@sitesidestudio.com
Phone: +1 (780) 298-2678