Privacy Policy

Introduction

SiteSide ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sitesidestudio.com or engage our services.

We are a sole proprietorship based in Alberta, Canada, and we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).

Information We Collect

Information You Provide

When you use our contact form, we collect:

• Your name
• Email address
• Phone number (if provided)
• Message content
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we automatically collect certain information through Google Analytics, including:

• IP address (anonymized)
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Date and time of visits
• General geographic location (city/country level)

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and communicate with you
• Provide, maintain, and improve our services
• Understand how visitors use our website to improve user experience
• Send you information about our services (only if you have requested it)
• Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activity. You can control cookie preferences through your browser settings or our cookie consent banner.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We use Google Analytics to analyze website traffic. Google's privacy policy governs their use of this data.
• Legal Requirements: We may disclose your information if required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

• Contact form submissions: Retained for up to 3 years after our last communication
• Analytics data: Retained according to Google Analytics' data retention settings (26 months)

Your Rights

Under Canadian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for data processing
• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, please contact us using the information below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: